Login Frequently Asked Questions (FAQ)

What is my Username?

Username is your 8-digit Coquitlam College student number. Your Coquitlam College student number can be found on your registration form, student card and/or letter of acceptance. If you cannot find your Coquitlam College student number, please see the office from 8:30am—4:30pm.

What is my Password?

Your password is your date of birth (DDMMMYYYY). You will be required to change your password as well as to answer the security question.

Where can I change my Password?

Password can be changed in myCC account home page.

Why do I need Security Questions?

You need the answers to the security question to retrieve your password.

What if I forget my Password?

You will need to answer the security question you set up on myCC account.

Who can I contact if I cannot login?

Please contact the IT Help Department in the Computer Science Office. Office is open Monday to Friday from 8:30am—4:00pm. Email address is portalhelpdesk@coquitlamcollege.com.